Policies

Shipping & Delivery

We sell a service, not physical goods: nothing is shipped. This page sets out how the service is delivered and how long it takes.

Last updated 27 September 2026

1. Nothing is shipped

LaunchingOps is a service delivered online. There is no physical product, no shipping address and no shipping fee. Everything you receive (the status of each directory, the link of each listing, the Google check, and your final report) appears in your dashboard, and we email you when your order starts and when the submissions are complete.

2. When delivery starts

The clock starts when onboarding is complete: your payment has cleared, you have filled in your product details, pressed Start submitting (we choose the directories, or you choose them), and the submission email is ready. We make the first submissions within 2 business days of that.

3. How long it takes

PlanDirectoriesAll submissions made within
Launch507 business days after onboarding is complete
Growth1007 business days after onboarding is complete
Scale1507 business days after onboarding is complete
Top-upas added1 business day per 10 directories added, after payment

Business days are Monday to Friday, excluding public holidays in India. Delays on your side, such as waiting for a verification code sent to the submission email, extend these times by the same amount.

4. After the submissions

Directories review listings on their own schedule: some publish within minutes, some take weeks. For 45 days after the last submission we check every listing automatically, once every 7 days: we look for your page on the directory, then in Google, and update your dashboard with each listing's link. A directory that does not list you is replaced free (see the Cancellation & Refunds policy, section 4). Then the order closes, your dashboard and final report stay available to you, and we hand over the submission email account where applicable.

5. If we are late

If we miss the delivery time, you can let us finish or take a refund for the submissions not made. See the Cancellation & Refunds policy.